The Foreign Ministry is committed to working to provide inclusive and accessible digital services for all users, including persons with disabilities, in accordance with the latest version of the Web Content Accessibility Guidelines (WCAG) Level AA.

This supports Oman’s national digital transformation efforts and aligns with the objectives of Oman Vision 2040.

We design our websites, applications and digital content to function smoothly with the accessibility features built into the latest versions of major operating systems, web browsers and screen readers. We also support widely used screen readers such as NVDA and JAWS available on the latest versions of Windows.

We recognise that some current content and features may not yet fully meet all requirements of the latest WCAG Level AA guidelines. However, we continue to work towards improving accessibility as part of a national programme to ensure a fair and accessible digital experience for everyone.

This statement covers the following:

• The Foreign Ministry website: fm.gov.om
• Online forms, dashboards and web based applications.
• Mobile applications for iOS and Android.
• Downloadable documents, including PDF, Word, Excel and PowerPoint files.
• Multimedia content, including video, audio and live streaming.

Note: We support only the latest versions of major operating systems, web browsers and screen readers. Older or unsupported versions are not covered by this statement and may not function correctly.

The website uses the UserWay digital accessibility tool, supported through a dedicated server to improve accessibility.

This tool allows us to work towards compliance with the Web Content Accessibility Guidelines (WCAG 2.2), enhancing user experience and promoting inclusive digital services.

Accessibility tools on fm.gov.om can be activated by clicking the accessibility icon displayed at the bottom of each page on the website.

After clicking the icon, please wait a few moments for the full accessibility tools menu to load.

• Windows operating system:
  Microsoft Windows Accessibility
• Mac operating system:
  Apple macOS Accessibility
• iOS operating system:
  Apple iOS Accessibility
• Android operating system:
  Android Accessibility
• Microsoft Edge browser:
  Microsoft Edge Accessibility Features
• Google Chrome browser:
  Google Chrome Accessibility Features
• Safari browser:
  Apple Accessibility Features
• Mozilla Firefox browser:
  Mozilla Firefox Accessibility Features

• Download NVDA Screen Reader:
  NV Access Download NVDA
• Download JAWS Screen Reader (Trial Version):
  Freedom Scientific JAWS
• VoiceOver:
  Apple VoiceOver Accessibility
• TalkBack:
  Google Android TalkBack
• ZoomText:
  Freedom Scientific ZoomText
• Windows Magnifier:
  Microsoft Windows Magnifier
• Zoom Feature in macOS and iOS:
  Apple Zoom Accessibility

The Foreign Ministry is committed to working continuously to improve accessibility through:

• Conducting regular audits and testing in accordance with the latest WCAG Level AA guidelines.
• Continuously developing digital content, templates and components.
• Training relevant personnel on digital accessibility best practices.
• Monitoring feedback, identifying challenges and addressing them continuously.

We welcome your feedback and suggestions to improve accessibility.

If you encounter any difficulty using the Ministry’s website or services, please contact us via:

Email: feedback@fm.gov.om

We will review feedback and respond within 15 working days