As part of the Foreign Ministry ’ efforts to enhance transparency and effective communication with the community, the Ministry launches surveys to gather beneficiaries’ feedback on the quality of services provided.
Electronic participation serves as a key tool that enables individuals to contribute to improving services and to share constructive suggestions that help enhance the Ministry’s services.

Aims of E-participation:

– To enhance channels of communication with the beneficiaries of the Foreign Ministry’s services.

– To benefit from feedback of the beneficiaries in improving the services.

– To enable stakeholders to contribute effectively to the decision-making process.

– To develop e-services based on feedback from users.

E-participation policy:

– In regulating the e-participation, The Foreign Ministry relies on the relevant national policies and legislation, as announced by the Ministry of Transport, Communications and Information Technology.

Link to the Digital Participation Policy: Digital Participation Policy

– The Ministry is committed to protecting the rights of participants and publishing their inputs under the name of their agencies.

– Topics that violate religious values, customs and traditions, or laws are prohibited.

E-Participation channels:

– E-questionnaires, public opinions.

– Official e-mail.

– Foreign Ministry E-services portal.

Community Participation:

– Survey on Developing the Foreign Ministry’s Website

– Developing the Foreign Ministry’s Mobile Application

Our vision:

We aim to ensure an effective community participation that contributes to the development of the services provided by Foreign Ministry, and enhances the role of the beneficiaries as partners in building more transparent and interactive diplomatic future.